When will the real-time congestion information display be introduced?

The system will be introduced starting Monday, March 30, 2026.

Which lines and stations will have this new display?

The display will be installed at Minowa Station and Iriya Station on the Hibiya Line, and Minamisuna Station, Kasai Station, and Urayasu Station on the Tozai Line.

What kind of information will be displayed?

The displays will show the actual congestion of arriving trains and congestion predictions for each station after boarding.

What technology is used to measure congestion?

The system uses depth cameras and AI to measure congestion in real-time.

What is the purpose of this initiative?

The main purpose is to promote congestion leveling, allowing passengers to choose less crowded cars and trains for a more comfortable journey, especially during peak hours.

Has Tokyo Metro conducted similar trials before?

Yes, demonstration experiments were conducted at Waseda Station on the Tozai Line in FY2022 and Aoyama-itchome Station on the Hanzomon Line in FY2023, which showed positive results.

Is this system available on the Tokyo Metro app?

Congestion information is also available on the Tokyo Metro my! app, but the station displays are intended to provide more detailed information and be accessible to a wider range of passengers.

Has this technology received any recognition?

Yes, the train congestion measurement system using depth cameras and AI received a Special Award at the 21st Japan Railway Awards in September 2022.

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日比谷线与东西线车站导入号车即时拥挤状况显示

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常見問題

Q: When will the real-time congestion information display be introduced?: A: The system will be introduced starting Monday, March 30, 2026.
Q: Which lines and stations will have this new display?: A: The display will be installed at Minowa Station and Iriya Station on the Hibiya Line, and Minamisuna Station, Kasai Station, and Urayasu Station on the Tozai Line.
Q: What kind of information will be displayed?: A: The displays will show the actual congestion of arriving trains and congestion predictions for each station after boarding.
Q: What technology is used to measure congestion?: A: The system uses depth cameras and AI to measure congestion in real-time.
Q: What is the purpose of this initiative?: A: The main purpose is to promote congestion leveling, allowing passengers to choose less crowded cars and trains for a more comfortable journey, especially during peak hours.
Q: Has Tokyo Metro conducted similar trials before?: A: Yes, demonstration experiments were conducted at Waseda Station on the Tozai Line in FY2022 and Aoyama-itchome Station on the Hanzomon Line in FY2023, which showed positive results.
Q: Is this system available on the Tokyo Metro app?: A: Congestion information is also available on the Tokyo Metro my! app, but the station displays are intended to provide more detailed information and be accessible to a wider range of passengers.
Q: Has this technology received any recognition?: A: Yes, the train congestion measurement system using depth cameras and AI received a Special Award at the 21st Japan Railway Awards in September 2022.