What is the new "Customer Memo" feature in STOTCH?

The "Customer Memo" feature allows users to easily record and share customer information such as their hobbies/preferences, speaking characteristics, and visiting habits. This helps ensure consistent customer service even when the primary contact person is unavailable.

Why was the "Light Plan" introduced?

The "Light Plan" was introduced in response to customer feedback regarding implementation costs and the desire to use only necessary functions. It offers a more affordable option by limiting the number of usable features to three.

Who is STOTCH designed for?

STOTCH is a groupware solution designed for store and organizational management, consolidating essential functions needed for daily operations. It is particularly beneficial for businesses looking to improve internal communication and customer information sharing.

What are the main functions of STOTCH?

STOTCH includes functions such as a Dashboard, Store Goals, Headquarters Communication, Store Information, Bulletin Board, Shift Schedule, Facility Reservations, Thank you messages, and the new Customer Memo feature.

Can the registration items for the "Customer Memo" be customized?

Yes, the registration items for the "Customer Memo" can be freely set by the user to suit their specific needs.

AI News NQ Analysis

新功能追加＆导入しやすい「轻量级方案」登场！汇集店铺・组织营运所需功能的群组协同软件「STOTCH」

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常見問題

Q: What is the new "Customer Memo" feature in STOTCH?: A: The "Customer Memo" feature allows users to easily record and share customer information such as their hobbies/preferences, speaking characteristics, and visiting habits. This helps ensure consistent customer service even when the primary contact person is unavailable.
Q: Why was the "Light Plan" introduced?: A: The "Light Plan" was introduced in response to customer feedback regarding implementation costs and the desire to use only necessary functions. It offers a more affordable option by limiting the number of usable features to three.
Q: Who is STOTCH designed for?: A: STOTCH is a groupware solution designed for store and organizational management, consolidating essential functions needed for daily operations. It is particularly beneficial for businesses looking to improve internal communication and customer information sharing.
Q: What are the main functions of STOTCH?: A: STOTCH includes functions such as a Dashboard, Store Goals, Headquarters Communication, Store Information, Bulletin Board, Shift Schedule, Facility Reservations, Thank you messages, and the new Customer Memo feature.
Q: Can the registration items for the "Customer Memo" be customized?: A: Yes, the registration items for the "Customer Memo" can be freely set by the user to suit their specific needs.