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NiCE 入选 Fast Company「2026 年世界最具创新力企业」

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常見問題

Q: What is the "World's Most Innovative Companies" list?
A: The "World's Most Innovative Companies" list is an annual ranking by Fast Company that highlights companies making significant impacts across industries and cultures through innovation.
Q: In which category and position was NiCE ranked?
A: NiCE was ranked 11th in the Applied AI category.
Q: What was a key milestone for NiCE in 2025 mentioned in the article?
A: A key milestone was the acquisition of Cognigy, which enhanced NiCE's AI capabilities for CX and accelerated its leadership in customer experience automation.
Q: What is the significance of the Cognigy acquisition?
A: The acquisition allows NiCE to integrate market-leading CCaaS and conversational AI on a single, AI-native CX platform, enabling unified human-assisted interactions, autonomous self-service, and agent-assist AI orchestration.
Q: What are the guiding principles for NiCE mentioned by CEO Scott Russell?
A: The guiding principles are 'speed' and 'focus'.
Q: Where can I find the full list of Fast Company's 2026 Most Innovative Companies?
A: The full list is available on Fast Company's website at fastcompany.com/most-innovative-companies/list.