What is the main purpose of the book 'Customer Service English, One Step at a Time.'?

The book aims to help individuals who are not confident in their English skills to communicate effectively in customer service situations, particularly with foreign visitors to Japan, by providing simple, easy-to-understand phrases and illustrations.

Who is the target audience for this book?

The primary target audience includes individuals working in customer-facing roles in Japan, such as in restaurants, retail stores, and tourist attractions, who need to interact with foreign customers but have limited English proficiency.

What makes this book different from other English learning resources?

This book focuses specifically on practical customer service scenarios, uses very simple vocabulary and short phrases, and incorporates illustrations to aid understanding. It emphasizes human connection over reliance on translation apps.

Is this book suitable for complete beginners in English?

Yes, the book is designed as a 'super introductory book' with easy words and memorable phrases, making it suitable for beginners or those who feel anxious about speaking English.

What is the significance of the 'One Step at a Time' series?

The 'One Step at a Time' series is a hugely popular series from Gakken that has sold over 10 million copies, indicating a proven track record of providing accessible and effective learning materials.

AI News NQ Analysis

【累计销量突破1,000万部超人气系列】「一步一步学」系列推出众所期待的接待英语书籍《接待英语一步一步学》！

尚無 AI 分析資料。

常見問題

Q: What is the main purpose of the book 'Customer Service English, One Step at a Time.'?: A: The book aims to help individuals who are not confident in their English skills to communicate effectively in customer service situations, particularly with foreign visitors to Japan, by providing simple, easy-to-understand phrases and illustrations.
Q: Who is the target audience for this book?: A: The primary target audience includes individuals working in customer-facing roles in Japan, such as in restaurants, retail stores, and tourist attractions, who need to interact with foreign customers but have limited English proficiency.
Q: What makes this book different from other English learning resources?: A: This book focuses specifically on practical customer service scenarios, uses very simple vocabulary and short phrases, and incorporates illustrations to aid understanding. It emphasizes human connection over reliance on translation apps.
Q: Is this book suitable for complete beginners in English?: A: Yes, the book is designed as a 'super introductory book' with easy words and memorable phrases, making it suitable for beginners or those who feel anxious about speaking English.
Q: What is the significance of the 'One Step at a Time' series?: A: The 'One Step at a Time' series is a hugely popular series from Gakken that has sold over 10 million copies, indicating a proven track record of providing accessible and effective learning materials.