Zendesk Registered for ISMAP Security Assessment System
NQ Score
100/100
AI Summary (NQ-processed)
Zendesk has been registered in the ISMAP cloud service list, confirming its ability to meet the Japanese government's highest security standards. This registration strengthens Zendesk's commitment to providing secure AI-driven support solutions for both public and private sector organizations in Japan.
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What registration did Zendesk K.K. recently announce for its cloud services?
- A: Zendesk announced its registration in the cloud service list for the Information System Security Management and Assessment Program (ISMAP).
- Q: How many individual management requirements did Zendesk clear during the ISMAP audit?
- A: Zendesk cleared approximately 1,200 individual management requirements audited by a government-certified third-party organization.
- Q: Which Zendesk products are initially covered under the ISMAP registration?
- A: The initial products covered are the Zendesk Suite plan and its add-ons, which include AI agents and ticket management.
- Q: Where is Zendesk's second data center in Japan located, and when did it begin operations?
- A: The second data center is located in Osaka and began its operations in 2024 to complement the Tokyo data hub.
- Q: What is the purpose of the Information System Security Management and Assessment Program (ISMAP)?
- A: ISMAP is a security assessment system that pre-evaluates and registers cloud services meeting security requirements set by the Japanese government.