Introduction of 'LIQUID eKYC' Online Identity Verification Service for Mobile Contracts

Frequently Asked Questions

Q: What is the new online identity verification service being implemented by X-Mobile?

A: X-Mobile is implementing 'LIQUID eKYC,' an online identity verification service provided by Liquid, Inc.

Q: When will X-Mobile begin using the 'LIQUID eKYC' service for mobile contracts?

A: X-Mobile will begin implementing 'LIQUID eKYC' for mobile contract identity verification starting March 27, 2026.

Q: What are the main benefits of introducing 'LIQUID eKYC' for X-Mobile's mobile contracts?

A: The introduction of 'LIQUID eKYC' will make the identity verification process smoother and faster, streamlining the entire flow from application to service activation and strengthening the prevention of fraudulent applications.

Q: How does 'LIQUID eKYC' improve the identity verification process compared to previous methods?

A: Previously, online mobile contract applications required time and effort for document uploads and manual review; 'LIQUID eKYC' streamlines this process for greater speed and accuracy.

Q: What is X-Mobile's future outlook regarding customer convenience and security with this new service?

A: X-Mobile aims to provide a safe and seamless online contract experience, making communication services more accessible and reliable while accelerating contract procedures and preventing fraudulent contracts.