Utility payment delays experienced by about 1 in 5; top reason is 'forgetfulness' at 39%; 80% of those who received reminders feel inconvenience in payment
NQ Score
82/100
N1 Content Completeness
10
AI Summary (NQ-processed)
xID Inc. conducted a survey on utility payment delays among 450 people who experienced delays in the past year. 18% had delays; top reason was forgetfulness (39%). 81% of those who received reminders found it inconvenient, and 69% expressed interest in a tap-to-pay service on smartphones.
AI Analysis
Frequently Asked Questions
- Q: How common are utility payment delays?
- A: According to xID survey, 18% experienced delays in the past year, about 1 in 5.
- Q: What are the reasons for payment delays?
- A: 39% cited forgetfulness, followed by 34% not knowing the deadline.
- Q: How many find it inconvenient not to pay immediately after a reminder?
- A: 81% feel inconvenience, driving demand for smartphone-based payment.