What is the 'Anshin Catchup' feature?

During remote support, if communication is interrupted, this feature automatically records video on-site and allows the supporter to review the footage once communication is restored. It prevents information loss and reduces the need for rework or revisit.

In which industries is it useful?

It is particularly effective in industries such as manufacturing and facility construction, where there is a shortage of skilled workers and unstable communication environments are common.

When will it be available?

It has been available as a standard feature of the video utilization business platform 'XBP', used in the on-site DX solution 'Xacti LIVE', since April 1, 2026.

AI News NQ Analysis

Remote Support That "Never Misses" Even When Communication Is Interrupted! Xacti Launches New "Anshin Catch-up" Feature from April 1

NQ Score 87/100

N1 Content Completeness 90

AI Summary (NQ-processed)

Xacti has launched "Anshin Catch-up," a new feature for its "Genba DX Solution Xacti LIVE," available from April 1, 2026. This feature automatically records video on-site when communication is interrupted during remote support, allowing supporters to review missed footage once communication is restored. This prevents information loss and rework, contributing to improved efficiency and quality of on-site operations.

AI Analysis

Frequently Asked Questions

Q: What is the 'Anshin Catchup' feature?: A: During remote support, if communication is interrupted, this feature automatically records video on-site and allows the supporter to review the footage once communication is restored. It prevents information loss and reduces the need for rework or revisit.
Q: In which industries is it useful?: A: It is particularly effective in industries such as manufacturing and facility construction, where there is a shortage of skilled workers and unstable communication environments are common.
Q: When will it be available?: A: It has been available as a standard feature of the video utilization business platform 'XBP', used in the on-site DX solution 'Xacti LIVE', since April 1, 2026.