[Survey Report] Asking 3,204 Consumers: 'Preferred Methods of Communication and Information Dissemination from Companies'
NQ Score
78/100
N1 Content Completeness
9
AI Summary (NQ-processed)
WOW WORLD released a survey of 3,204 consumers regarding their preferred communication channels with companies. The results show that official websites and emails remain the foundational methods for receiving information.
AI Analysis
Frequently Asked Questions
- Q: What is the most common way for consumers to receive information from companies?
- A: The 'official website' (47%) is the most common, followed by 'email newsletter' (35%).
- Q: Which method is most requested for important personal notifications like point expiration or delivery alerts?
- A: Email (41%) is the most requested and still functions as an important means of communication.
- Q: What are the main reasons users register for a company's official app or LINE?
- A: Practical incentives such as 'getting discount coupons' or 'at the time of membership registration' are the main motivations.