Which plans support the MOT/0ABJ IVR feature?

Available as an option on Standard and Middle plans, previously limited to Premium and above.

How much can call volume be reduced with IVR?

Baltic’s internal data shows a 20% reduction in unnecessary calls.

How do I upload a custom greeting?

Prepare a WAV or MP3 file and request conversion to SND format via the support center.

Can remote workers receive IVR calls?

Yes, smartphone and PC softphones can be set as destinations for IVR routing.

Is MOT/0ABJ and MOT/TEL integration required?

Yes, IVR functionality requires integration between MOT/0ABJ and MOT/TEL.

AI News NQ Analysis

Solving Customer Harassment and Labor Shortages: Cloud-Based Fixed Phone Number Service 'MOT/0ABJ' Now Offers Low-Cost Automated IVR Response

NQ Score 87/100

N1 Content Completeness 9

AI Summary (NQ-processed)

Baltic Co., Ltd. has launched an optional IVR (Interactive Voice Response) and custom greeting feature for its cloud phone line 'MOT/0ABJ' and cloud PBX 'MOT/TEL' on Standard and Middle plans. This enables SMEs to reduce customer harassment and improve efficiency at low cost.

AI Analysis

Frequently Asked Questions

Q: Which plans support the MOT/0ABJ IVR feature?: A: Available as an option on Standard and Middle plans, previously limited to Premium and above.
Q: How much can call volume be reduced with IVR?: A: Baltic’s internal data shows a 20% reduction in unnecessary calls.
Q: How do I upload a custom greeting?: A: Prepare a WAV or MP3 file and request conversion to SND format via the support center.
Q: Can remote workers receive IVR calls?: A: Yes, smartphone and PC softphones can be set as destinations for IVR routing.
Q: Is MOT/0ABJ and MOT/TEL integration required?: A: Yes, IVR functionality requires integration between MOT/0ABJ and MOT/TEL.