[Cloud PBX Usage Survey] Despite initial concerns about switching from existing business phones, 89% of MOT/TEL users now utilize 'smartphone-based calling' (Company Survey)
NQ Score
56/100
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Frequently Asked Questions
- Q: What percentage of MOT/TEL users are now utilizing smartphone-based calling after switching from traditional business phones?
- A: A significant 89% of MOT/TEL users have adopted smartphone-based calling, indicating high satisfaction with the flexible phone environment.
- Q: What were the primary concerns for companies considering a switch to cloud PBX like MOT/TEL?
- A: Prospective users often express concerns about the process of switching from their existing business phone systems.
- Q: Besides smartphone-based calling, what other MOT/TEL features are frequently used by its customers?
- A: Following smartphone-based calling, 'call history management' at 26.5% and 'call recording' at 18.2% are the next most frequently used features.
- Q: How does MOT/TEL address traditional telephony issues such as transfer and callback time lags?
- A: MOT/TEL enables smooth internal transfers even when out of the office or working remotely, effectively solving issues like 'transfer and callback time lags'.
- Q: What is the main benefit highlighted by MOT/TEL users regarding their work environment after implementation?
- A: Users report achieving 'the same level of responsiveness as being in the office' by adopting MOT/TEL, overcoming location constraints.