Which company adopted AI Roleplay?

Last One Mile Co., Ltd., a company that handles sales agency and contact center operations for life infrastructure services.

What effects does AI Roleplay bring?

It is expected to improve operator training efficiency, reduce manager workload, standardize and visualize service quality, and enhance customer satisfaction.

How is AI Roleplay used?

AI acts as the customer, and operators practice their responses through role-playing. After the session, AI provides evaluation and feedback.

Last One Mile Co., Ltd. Introduces "AI Roleplay"

Key facts

Last One Mile Co., Ltd. Introduces "AI Roleplay"
VideoTouch Inc.'s contact center-specific AI role-playing service, "AI Roleplay," has been adopted by Last One Mile Co., Ltd. Last One Mile aims to improve operator management scalability and training efficiency through AI utilization.
Source: PR TIMES
Date: Wed Jun 03 2026 10:00:02 GMT+0900 (Japan Standard Time)

Direct answer

VideoTouch Inc.'s contact center-specific AI role-playing service, "AI Roleplay," has been adopted by Last One Mile Co., Ltd. Last One Mile aims to improve operator management scalability and training efficiency through AI utilization.

Citation: Last One Mile Co., Ltd. Introduces "AI Roleplay" (Wed Jun 03 2026 10:00:02 GMT+0900 (Japan Standard Time)), PR TIMES
Source: PR TIMES
Date: Wed Jun 03 2026 10:00:02 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

VideoTouch Inc.'s contact center-specific AI role-playing service, "AI Roleplay," has been adopted by Last One Mile Co., Ltd. Last One Mile aims to improve operator management scalability and training efficiency through AI utilization.

AI Analysis

Frequently Asked Questions

Q: Which company adopted AI Roleplay?: A: Last One Mile Co., Ltd., a company that handles sales agency and contact center operations for life infrastructure services.
Q: What effects does AI Roleplay bring?: A: It is expected to improve operator training efficiency, reduce manager workload, standardize and visualize service quality, and enhance customer satisfaction.
Q: How is AI Roleplay used?: A: AI acts as the customer, and operators practice their responses through role-playing. After the session, AI provides evaluation and feedback.