Mitsubishi UFJ Trust and Banking Corporation Introduces Contact Center-Specific AI Integrated Education Platform "VideoTouch" and "AI Roleplay"
NQ Score
88/100
N1 Content Completeness
90
AI Summary (NQ-processed)
VideoTouch Inc.'s integrated AI education platform, "VideoTouch" and "AI Roleplay," specializing in contact centers, has been introduced at Mitsubishi UFJ Trust and Banking Corporation. This aims to stabilize the bank's training system and standardize education quality for handling approximately 500,000 inquiries annually, particularly addressing busy periods during general shareholders' meetings and prolonged training periods.