PFU Adopts Usoner to Integrate Corporate Master Data for Data-Driven Management: Drastically Improving Data Quality for Sales and Marketing to Build a Foundation for Advanced Sales Strategy
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Frequently Asked Questions
- Q: What is the primary purpose of PFU's adoption of Usoner's corporate database 'LBC'?
- A: PFU adopted Usoner's 'LBC' to integrate and normalize scattered corporate master data, aiming to build a foundation for data-driven management and advanced sales strategies.
- Q: What specific issues did PFU face regarding its corporate master data before implementing Usoner?
- A: PFU experienced variations in notation, inconsistencies in input granularity, duplication of data, and an inability to aggregate information at the corporate level, leading to decreased reliability of analysis results.
- Q: Which department within PFU is leading the data-driven management initiatives and the CRM project?
- A: The Marketing Center is leading PFU's data-driven initiatives and the CRM customer information infrastructure project, with missions including company-wide CRM development and sales strategy formulation.
- Q: How does PFU aim to transform its business operations and improve productivity for its customers?
- A: PFU aims to transform business operations and improve customer productivity through its document-related solutions, IT infrastructure, and services, by strengthening data-driven management.
- Q: What was the fundamental goal PFU sought to achieve by integrating its corporate master data?
- A: PFU's fundamental goal was to achieve a comprehensive integration, specifically normalization and unification, of its corporate master data to overcome existing data quality issues and enable effective data utilization.