[Survey] Over Half of BtoB Companies Sacrifice 'Customer Follow-up'. The Limits of Uniform DX and the Hybrid Strategy
NQ Score
78/100
N1 Content Completeness
8
AI Summary (NQ-processed)
Ukiyo Inc. surveyed 400 B2B ordering personnel, revealing that uniform DX conflicts with unique Japanese business customs. 43.5% face barriers from client-specific rules, causing lost opportunities for large client proposals.