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'ugo Pro' Appointed as 'Fukushima Sake Concierge' at JR Tokyo Station! Conducting a Demonstration Experiment for Customer Service and Needs Survey via AI Dialogue

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AI Summary (NQ-processed)

ugo Inc. will conduct a demonstration experiment using its DX robot 'ugo Pro' at a Fukushima sake event at JR Tokyo Station from April 9 to 13, 2026. The robot will perform personalized AI customer service while simultaneously collecting marketing data.

AI Analysis

Frequently Asked Questions

Q: What role does 'ugo Pro' play at events?
A: As a 'Fukushima Sake Concierge,' it recommends sake tailored to each customer's preferences and listens to their tourism needs.
Q: What is robot marketing?
A: It is a method of collecting and analyzing qualitative data on customers' latent needs and true opinions through natural conversations with robots, which cannot be obtained through surveys.
Q: Do you have any past achievements?
A: During a trial at JR Akihabara Station, it extracted customer needs from over 4,500 conversation data points, leading to the successful development of new sweets.