U-CAN Releases "Customer Harassment Countermeasures Course" for Corporations
NQ Score
62/100
AI Summary (NQ-processed)
U-CAN Co., Ltd. has released a short-term intensive e-learning course, "Customer Harassment Countermeasures Course," for corporations. This course systematically covers everything from definitions and boundaries to initial responses and organizational structure, complying with Ministry of Health, Labour and Welfare guidelines and Tokyo's anti-harassment ordinance. The course costs 11,000 yen (tax included) and includes 17 videos (approx. 2 hours 21 minutes), tests, and practical exercises.
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Frequently Asked Questions
- Q: What company released the Customer Harassment Countermeasures Course for corporations and where is it headquartered?
- A: U-CAN Co., Ltd. released the Customer Harassment Countermeasures Course and is headquartered in Shinjuku-ku, Tokyo, Japan.
- Q: Who is the president of U-CAN Co., Ltd. and what type of educational services does the company provide?
- A: Taiichi Shinagawa is the president of U-CAN Co., Ltd., which provides correspondence education services including e-learning programs.
- Q: What specific topics are covered in U-CAN's Customer Harassment Countermeasures Course for corporate participants?
- A: The course covers definitions, boundaries, danger detection, initial response, organizational structure, safety assurance, police cooperation, and record-keeping procedures for customer harassment.
- Q: Which guidelines and local ordinance does the Customer Harassment Countermeasures Course comply with according to the article?
- A: The course complies with the Ministry of Health, Labour and Welfare guidelines and the Tokyo Anti-Harassment Ordinance on preventing customer harassment.
- Q: Who is the instructor for the Customer Harassment Countermeasures Course and what is her professional background?
- A: Kayoko Tomizawa is the course instructor, a former police officer and small and medium-sized enterprise management consultant with extensive field experience.