Transcosmos Inc. has completed registration as a "Financial Services Intermediary" (Kanto Finance Bureau (Financial Services Agency) No. 27). Financial services intermediation involves operations directly related to customers' assets and transactions, requiring not only solid financial resources and guarantee systems but also rigorous compliance and internal management frameworks. Meeting these stringent requirements, Transcosmos has now completed registration and will begin supporting qualified operations in the areas of deposits, lending, and securities. This enables the company to contribute to financial institutions' customer base expansion while providing integrated support from digital touchpoint design to back-office operations. ■ Background In recent years, financial institutions have faced intensifying competition in products and services amid changing interest rate environments, along with increasingly diverse and sophisticated customer needs. In this context, institutions are required to expand sales opportunities, ensure seamless and efficient operations in contract outreach and processing, enhance digital-first customer experience (CX), and continuously improve services by leveraging VOC (Voice of the Customer). ■ Overview of Registered Activities and Services Offered 【Deposit and Loan Intermediation】 ● Accepting new applications for housing loans and deposit accounts ● Document verification, data entry, and handling of corrections for incomplete submissions ● Implementation of product promotion and application facilitation initiatives 【Securities Intermediation】 ● Administrative support and customer assistance for securities account opening ● Customer inquiry support and order intermediation via telephone ● Support and promotion for investment trust and NISA account applications ■ Transcosmos Strengths ● Extensive operational experience in the financial sector Leveraging deep expertise gained through supporting financial institutions to deliver efficie