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Supporting Multilingualization of Kumamoto City's Official LINE Account

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transcosmos has provided its multilingual translation tool 'KANAMETO' to Kumamoto City's official LINE account, strengthening information dissemination to foreign residents and promoting the digital transformation (DX) of government services.

AI Analysis

Frequently Asked Questions

Q: Which companies provided the automatic translation function to Kumamoto City?
A: The feature was provided by transcosmos inc. and transcosmos online communications inc.
Q: When did Kumamoto City's official LINE account start supporting multilingual messages?
A: It became multilingual starting on March 30, 2026, with the introduction of KANAMETO's new function.
Q: What languages are supported by Kumamoto City's official LINE account besides Japanese?
A: It supports English, Chinese (Simplified/Traditional), Korean, Indonesian, Nepali, and Vietnamese.
Q: Can users receive the original Japanese text along with the translated message?
A: Yes, users can choose to receive both the translated message and the original Japanese message.
Q: What tool is being used by Kumamoto City to enable multilingual message delivery on LINE?
A: Kumamoto City uses KANAMETO, which is a government DX tool utilizing LINE developed by transcosmos online communications inc.