Secom Group's TMJ Adds New Services to "TMJ Generative Solution" Series Utilizing Generative AI

AI Summary (NQ-processed)

TMJ Co., Ltd., a Secom Group company, launched two new services, "TMJ Compass" (advanced knowledge tool) and "TMJ AI Roleplay" (AI role-play training tool), on April 14, 2026. These services, part of the "TMJ Generative Solution" series, leverage generative AI and RAG technology to address challenges in contact center operations, specifically in knowledge utilization, response quality, and operator training. TMJ Compass enables high-precision knowledge search with evidence, while TMJ AI Roleplay provides practical dialogue training with AI acting as a customer.