TOKYO, June 30, 2026 — While investment in artificial intelligence (AI) by Japanese companies is accelerating, many businesses face challenges in transitioning from the proof-of-concept (PoC) stage to full-scale implementation and generating concrete business results. TP (Headquarters: Paris, France; Japan Corporation: Teleperformance Japan Inc., Location: Tokyo) will further strengthen its services to support the introduction and operation of AI in customer service and business operations, enabling companies to smoothly transition from the AI PoC stage to full-scale adoption. TP has been operating in Japan since 2018 and currently employs approximately 1,500 people, providing services from two domestic locations. According to MIT Technology Review Insights, while corporate AI investment and executive commitment are expanding, 95% of companies face challenges in transitioning their generative AI initiatives from the PoC stage to company-wide deployment. Japanese companies are also grappling with these issues while advancing efforts toward full-scale AI adoption and integration into their operations. Leveraging its extensive operational experience cultivated globally and its understanding of the Japanese market, TP supports companies in connecting AI PoCs to concrete business results, rather than letting them remain as mere experiments. TP offers a wide range of AI-powered services, including "TP.ai Data Services," "TP.ai FAB Growth," and industry-specific Business Process Management (BPM) solutions. Through these services, TP assists companies in promoting AI utilization on a company-wide scale and achieving tangible business outcomes, moving beyond isolated PoCs. Hisayoshi Tamaki, Senior Vice President and Head of Sales for Japan and Korea, possesses extensive experience in the AI field and has supported clients in transforming customer service, improving operational efficiency, and enhancing the effectiveness of AI utilization. Mr. Tamaki stated: "Many Japanese co