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Techtouch Releases DAP Investigation Report on 'Last Mile' Challenges as Part of Osaka City's Back-Office DX

NQ Score 50/100

AI Summary (NQ-processed)

Reducing costs by up to 4.6 million yen per modification and resolving 'stumbling blocks' for 87% of staff.

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Frequently Asked Questions

Q: What is a DAP?
A: Digital Adoption Platform; a tool that displays operation guides on systems to assist user proficiency.
Q: What are the main results of this verification?
A: It proved that system modification costs can be reduced and field staff can perform rapid UI improvements.
Q: Why is DAP necessary for local governments?
A: To reduce the cost of system operation training and prevent confusion during large-scale system migrations.