30.2% of Chatbot Non-users are Open to Using Them. The #1 Dissatisfaction Among Users is 'The Same Answers are Displayed Repeatedly' (55.7%)
NQ Score
77/100
N1 Content Completeness
8
AI Summary (NQ-processed)
System Research conducted a survey on chatbot usage. 55.7% of users expressed dissatisfaction that 'the same answers are displayed repeatedly,' while 30.2% of non-users are open to using them depending on the situation.
AI Analysis
Frequently Asked Questions
- Q: What is the biggest complaint of chatbot users?
- A: 55.7% of users cite 'receiving the same responses repeatedly' as their main complaint.
- Q: Are people who have never used a chatbot negative about using one?
- A: No, 30.2% of non-users responded that they would be willing to use a chatbot depending on the content, indicating a willingness to accept it.
- Q: Who conducted this survey?
- A: The survey was conducted by 'Sousakuhin Mall Aruru', operated by System Research Co., Ltd., targeting men and women aged 20 to 60 nationwide.