Who was the target of this survey?

The survey targeted 300 TEPCO customers residing in the Kanto region who are interested in switching to a new electricity provider.

Which new electricity provider was chosen as the most desirable to switch to in the TEPCO area?

Octopus Energy was chosen as number one, mainly because it offered the lowest electricity rates.

Why did CD Energy Direct and Tokyo Gas also rank high?

CD Energy Direct was praised for its advantageous electricity and gas bundle plans, while Tokyo Gas gained support from consumers who value its brand recognition and reliability as a major company, catering to needs other than just low prices.

Is the process of switching to a new electricity provider difficult?

No, you can easily apply online if you have your 'customer number' and 'supply point identification number' from your current provider. In a past survey, 86% of respondents said the process was 'easy'.

Are there any fees for switching?

It is very rare for electricity companies to charge a contract handling fee. You can avoid unexpected costs by checking for any fees or cancellation penalties before signing a contract.

AI News NQ Analysis

Which New Electric Company is Recommended for Switching from TEPCO? No. 1 "Power Company I Want to Contract With" Chosen by 300 Customers [Selectra Original Survey]

NQ Score 45/100

N1 Content Completeness 8

Key facts

Which New Electric Company is Recommended for Switching from TEPCO? No. 1 "Power Company I Want to Contract With" Chosen by 300 Customers [Selectra Original Survey]
In May 2026, Selectra Japan, operator of an electricity and gas comparison website, conducted a survey of 300 TEPCO customers. The survey revealed that the most important factor when switching to a new electricity provider is "low rates." The top-ranked power company customers want to switch to was Octopus Energy, followed by CD Energy Direct and Tokyo Gas. While factors like corporate reliability and bundled gas discounts are also considered, concerns such as "Will my bills really be cheaper?" and "Is the process complicated?" were identified as barriers to switching.
Source: PR TIMES
Date: Thu May 28 2026 10:00:03 GMT+0900 (Japan Standard Time)

Direct answer

In May 2026, Selectra Japan, operator of an electricity and gas comparison website, conducted a survey of 300 TEPCO customers. The survey revealed that the most important factor when switching to a new electricity provider is "low rates." The top-ranked power company customers want to switch to was Octopus Energy, followed by CD Energy Direct and Tokyo Gas. While factors like corporate reliability and bundled gas discounts are also considered, concerns such as "Will my bills really be cheaper?" and "Is the process complicated?" were identified as barriers to switching.

Citation: Which New Electric Company is Recommended for Switching from TEPCO? No. 1 "Power Company I Want to Contract With" Chosen by 300 Customers [Selectra Original Survey] (Thu May 28 2026 10:00:03 GMT+0900 (Japan Standard Time)), PR TIMES
Source: PR TIMES
Date: Thu May 28 2026 10:00:03 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

In May 2026, Selectra Japan, operator of an electricity and gas comparison website, conducted a survey of 300 TEPCO customers. The survey revealed that the most important factor when switching to a new electricity provider is "low rates." The top-ranked power company customers want to switch to was Octopus Energy, followed by CD Energy Direct and Tokyo Gas. While factors like corporate reliability and bundled gas discounts are also considered, concerns such as "Will my bills really be cheaper?" and "Is the process complicated?" were identified as barriers to switching.

AI Analysis

Frequently Asked Questions

Q: Who was the target of this survey?: A: The survey targeted 300 TEPCO customers residing in the Kanto region who are interested in switching to a new electricity provider.
Q: Which new electricity provider was chosen as the most desirable to switch to in the TEPCO area?: A: Octopus Energy was chosen as number one, mainly because it offered the lowest electricity rates.
Q: Why did CD Energy Direct and Tokyo Gas also rank high?: A: CD Energy Direct was praised for its advantageous electricity and gas bundle plans, while Tokyo Gas gained support from consumers who value its brand recognition and reliability as a major company, catering to needs other than just low prices.
Q: Is the process of switching to a new electricity provider difficult?: A: No, you can easily apply online if you have your 'customer number' and 'supply point identification number' from your current provider. In a past survey, 86% of respondents said the process was 'easy'.
Q: Are there any fees for switching?: A: It is very rare for electricity companies to charge a contract handling fee. You can avoid unexpected costs by checking for any fees or cancellation penalties before signing a contract.