Rakuten Card Fully Implements AI in "Rakuten Card Chat Support"
NQ Score
34/100
N1 Content Completeness
4
AI Summary (NQ-processed)
Rakuten Card is fully implementing an AI search system in its "Rakuten Card Chat Support" to handle customer inquiries. By having AI suggest response templates, the company aims to reduce operator response time by approximately 60 seconds and improve customer satisfaction.