What company developed the 'Rakuraku Auto-Response' system used by H.I.S. Co., Ltd. to manage daily inquiries?

RAKUS Co., Ltd., headquartered in Shibuya-ku, Tokyo, developed the 'Rakuraku Auto-Response' system implemented by H.I.S. Co., Ltd.

How many countries does H.I.S. Co., Ltd. operate in, and how many daily email inquiries does its BTM department receive?

H.I.S. Co., Ltd. operates in 58 countries and receives thousands of daily email inquiries in its BTM department.

What were the main challenges faced by H.I.S. Co., Ltd. before implementing the 'Rakuraku Auto-Response' system?

Before implementation, H.I.S. faced challenges including manual email sorting, lack of progress tracking, inconsistent accuracy, and no real-time team status visibility.

What were the key reasons H.I.S. Co., Ltd. selected the 'Rakuraku Auto-Response' system over other services?

H.I.S. selected 'Rakuraku Auto-Response' due to its intuitive operability, staff feedback calling it the easiest to use, and its long-standing No. 1 market share in email processing.

Who are the two Corporate Sales Division representatives pictured in the case study image caption for RAKUS Co., Ltd.?

The two representatives pictured are Mr. Tomoaki Takasu and Mr. Taku Jinguji from the Corporate Sales Division of RAKUS Co., Ltd.

AI News NQ Analysis

[Case Study Published] H.I.S. Co., Ltd. Systematizes Handling of Thousands of Daily Inquiries with "Rakuraku Auto-Response"

NQ Score 50/100

AI Summary (NQ-processed)

RAKUS Co., Ltd. has released a case study on how H.I.S. Co., Ltd. implemented the "Rakuraku Auto-Response" system to manage high volumes of daily inquiries. The system helped the company transition from manual processes to a structured, efficient workflow, improving response quality and team management.

AI analysis data is not yet available.

Frequently Asked Questions

Q: What company developed the 'Rakuraku Auto-Response' system used by H.I.S. Co., Ltd. to manage daily inquiries?: A: RAKUS Co., Ltd., headquartered in Shibuya-ku, Tokyo, developed the 'Rakuraku Auto-Response' system implemented by H.I.S. Co., Ltd.
Q: How many countries does H.I.S. Co., Ltd. operate in, and how many daily email inquiries does its BTM department receive?: A: H.I.S. Co., Ltd. operates in 58 countries and receives thousands of daily email inquiries in its BTM department.
Q: What were the main challenges faced by H.I.S. Co., Ltd. before implementing the 'Rakuraku Auto-Response' system?: A: Before implementation, H.I.S. faced challenges including manual email sorting, lack of progress tracking, inconsistent accuracy, and no real-time team status visibility.
Q: What were the key reasons H.I.S. Co., Ltd. selected the 'Rakuraku Auto-Response' system over other services?: A: H.I.S. selected 'Rakuraku Auto-Response' due to its intuitive operability, staff feedback calling it the easiest to use, and its long-standing No. 1 market share in email processing.
Q: Who are the two Corporate Sales Division representatives pictured in the case study image caption for RAKUS Co., Ltd.?: A: The two representatives pictured are Mr. Tomoaki Takasu and Mr. Taku Jinguji from the Corporate Sales Division of RAKUS Co., Ltd.