What was the reason behind HIS introducing 'RakuRaku Automatic Response'?

To solve the challenges of manual sorting and management of thousands of email inquiries per day.

What effects were achieved after the introduction?

It suppressed response omissions, standardized response quality, enabled proper resource management, and facilitated smooth handovers.

What were the selection criteria for 'RakuRaku Automatic Response'?

All field staff rated it as the 'easiest to use' due to its intuitive operability, and it has a long-standing track record of being the No. 1 in the email processing market.

AI News NQ Analysis

[Case Study Released] H.I.S. Co., Ltd. Systematizes Thousands of Daily Inquiry Responses with "Rakuraku Jido Outai"

NQ Score 81/100

N1 Content Completeness 85

AI Summary (NQ-processed)

Raks Co., Ltd. has released a case study of its inquiry automation system "Rakuraku Jido Outai" being implemented by H.I.S. Co., Ltd. (HIS). HIS successfully streamlined thousands of daily inquiry responses, improving efficiency and standardizing quality.

AI Analysis

Frequently Asked Questions

Q: What was the reason behind HIS introducing 'RakuRaku Automatic Response'?: A: To solve the challenges of manual sorting and management of thousands of email inquiries per day.
Q: What effects were achieved after the introduction?: A: It suppressed response omissions, standardized response quality, enabled proper resource management, and facilitated smooth handovers.
Q: What were the selection criteria for 'RakuRaku Automatic Response'?: A: All field staff rated it as the 'easiest to use' due to its intuitive operability, and it has a long-standing track record of being the No. 1 in the email processing market.