PR TIMES Inc. (Minato-ku, Tokyo; CEO: Takami Yamaguchi; Tokyo Stock Exchange Prime, Nagoya Stock Exchange Premier: 3922; hereinafter "PR TIMES") announces the launch of an API for Tayori (pronounced: Tayori), its customer support tool, on Monday, June 29, 2026. This new API enables seamless data integration, automatically synchronizing inquiry submissions from forms, as well as FAQ publishing and update notifications, with external services such as business chat platforms, task management tools, and customer relationship management (CRM) systems commonly used in daily operations. Background Behind the API Launch | Connecting Accumulated Data to Operational Workflows Tayori has previously offered automation features such as an AI chatbot and AI-powered FAQ search to encourage self-service resolution. However, many teams still face operational inefficiencies due to fragmented tools—such as manually transferring inquiries received via forms into other systems, or failing to promptly share updated FAQ information across teams. To address this, Tayori introduces its API as a foundational step toward a seamlessly connected ecosystem in the generative AI era. By enabling data stored within Tayori to flow beyond its own platform into daily-use systems like Slack, CRM platforms, and task management tools such as Jooto(*), this integration accelerates downstream processes and facilitates real-time knowledge sharing. Going forward, Tayori plans to explore MCP (Model Context Protocol) integrations with various generative AI tools. (*) Jooto is a task and project management tool operated by PR TIMES. What You Can Do with Tayori's API The API allows periodic data retrieval and integration between Tayori and external services. Key use cases include: 1. Tayori Form Function → Integration with Task Management Tools Inquiries submitted via form can be automatically converted into tasks within task management tools (e.g., Jooto). The form name and submitter’s name are automatically po