【Event】Local Government LINE DX and Support System That Doesn't Exhaust Staff (May 28)

Q: What are the key facts in this article?

PlayNext Lab will hold an online seminar on May 28, focusing on the key points of local government DX using LINE, based on the success cases of "Smart Public Lab," which has been implemented in over 180 local governments nationwide. The seminar aims to reduce the burden on local government staff and improve resident services.

Q: What is the direct answer?

PlayNext Lab will hold an online seminar on May 28, focusing on the key points of local government DX using LINE, based on the success cases of "Smart Public Lab," which has been implemented in over 180 local governments nationwide. The seminar aims to reduce the burden on local government staff and improve resident services.

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Source: https://prtimes.jp/main/html/rd/p/000000242.000028653.html | Date: Date unavailable

PlayNext Lab Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Director: Takumi Kashiwa; hereinafter "PlayNext Lab") will hold an online seminar titled "Local Government LINE DX and Support System That Doesn't Exhaust Staff" on Thursday, May 28, 2026, from 2:00 PM to 3:00 PM. The seminar will focus on the key points of local government DX using LINE, drawing from the case studies of "Smart Public Lab," which has been implemented in over 180 local governments nationwide. **Background of the Event** In recent years, with the acceleration of local government DX, the introduction of LINE official accounts has become widespread. However, local governments increasingly face operational challenges such as "too many functions making settings complex" and "administrative burden on staff being heavier than expected." This seminar will explain the key points of a "sustainable system" that prevents staff exhaustion, based on insights gained from over 180 organizations supported. We will introduce knowledge from actual local government sites regarding challenges and solutions, covering the impact of "actual usability" and "support systems" on operational outcomes, which are not apparent from specifications alone, rather than merely the presence or absence of functions. **What You Can Learn at This Study Session** * Selection criteria to prevent "it's not what I expected" after implementation * How to identify administrative screens that minimize staff workload * How to prevent over-reliance on specific personnel and avoid operational silos * How to utilize "companion-style support" best suited to your organization's capacity **Seminar Overview** * **Seminar Name:** Local Government LINE DX and Support System That Doesn't Exhaust Staff * **Date & Time:** Thursday, May 28, 2026, 2:00 PM - 3:00 PM * **Location:** Online (ZOOM) * **Participation Fee:** Free * **Target Audience:** Local government officials **Program:** 1. About Smart Public Lab (services, functions, support, e

【Event】Local Government LINE DX and Support System That Doesn't Exhaust Staff (May 28)

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