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[Survey] Over Half of Purchases Triggered by AI. Generative AI Penetrates Consumer Purchase Decisions | Generative AI Dialogue Purchase Behavior Survey 2026

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Key facts

  • [Survey] Over Half of Purchases Triggered by AI. Generative AI Penetrates Consumer Purchase Decisions | Generative AI Dialogue Purchase Behavior Survey 2026
  • PLAN-B Marketing Partners Co., Ltd. conducted the 'Generative AI Dialogue Purchase Behavior Survey 2026,' revealing that 54.1% of respondents have decided to purchase a product or service triggered by a conversation with generative AI, a significant increase of 11.4 percentage points from the previous year. The survey highlights the growing role of AI as a starting point for purchase decisions.
  • Source: PR TIMES
  • Date: Wed Jun 10 2026 20:00:19 GMT+0900 (Japan Standard Time)

Direct answer

PLAN-B Marketing Partners Co., Ltd. conducted the 'Generative AI Dialogue Purchase Behavior Survey 2026,' revealing that 54.1% of respondents have decided to purchase a product or service triggered by a conversation with generative AI, a significant increase of 11.4 percentage points from the previous year. The survey highlights the growing role of AI as a starting point for purchase decisions.

Citation
[Survey] Over Half of Purchases Triggered by AI. Generative AI Penetrates Consumer Purchase Decisions | Generative AI Dialogue Purchase Behavior Survey 2026 (Wed Jun 10 2026 20:00:19 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Wed Jun 10 2026 20:00:19 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

PLAN-B Marketing Partners Co., Ltd. conducted the 'Generative AI Dialogue Purchase Behavior Survey 2026,' revealing that 54.1% of respondents have decided to purchase a product or service triggered by a conversation with generative AI, a significant increase of 11.4 percentage points from the previous year. The survey highlights the growing role of AI as a starting point for purchase decisions.

AI Analysis

Frequently Asked Questions

Q: What is the purpose of this survey?
A: To verify how information gathering through generative AI translates into actual purchases, targeting users who regularly use generative AI.
Q: How many people were surveyed?
A: 500 men and women in their teens to 60s who regularly use generative AI for searches.
Q: What percentage of people made a purchase triggered by AI?
A: 54.1%, an increase of 11.4 percentage points from the previous year, exceeding half.