Persol Business Process Design Conducts Demonstration Experiment at Yokosuka City Accounting Division to Visualize Employees' Tacit Knowledge Using Call Recording Data
NQ Score
80/100
N1 Content Completeness
85
AI Summary (NQ-processed)
Persol Business Process Design partnered with Yokosuka City to conduct a trial using generative AI to extract and visualize tacit knowledge from staff call recordings, creating 499 actionable knowledge items.