[Case Study] Oyashiru's 2-Month "Hearing Training" for a Domestic Life Insurance Company Receives a High Satisfaction Score of 9.0
NQ Score
50/100
AI Summary (NQ-processed)
Oyashiru successfully introduces its first hearing training for a life insurance company, receiving high praise.
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Frequently Asked Questions
- Q: What was the satisfaction rating of the training program?
- A: The two-month training program received a high satisfaction rating of 9.0 out of 10.
- Q: What is the target department and organization for this training?
- A: The training was introduced for the customer contact department of a major domestic life insurance company.
- Q: What specific training format was adopted for this program instead of a group seminar?
- A: The program adopted a 1-on-1 individual coaching format tailored to each participant's challenges.
- Q: What was the duration of the corporate training program?
- A: The corporate training program specializing in hearing skills was conducted for a period of two months.
- Q: What was the challenge in the existing training environment for insurance sales?
- A: While specialized and product knowledge training was substantial, the hearing skill to draw out customers' true feelings was not systematically developed.