[Case Study] Oyashiru's 2-Month "Hearing Training" for a Domestic Life Insurance Company Receives a High Satisfaction Score of 9.0
NQ Score
50/100
AI Summary (NQ-processed)
Oyashiru successfully introduces its first hearing training for a life insurance company, receiving high praise.
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Frequently Asked Questions
- Q: What department did Oyashiru introduce its corporate training program to?
- A: Oyashiru introduced the training program to the customer contact department of a major domestic life insurance company.
- Q: What is the training duration and the satisfaction rating it received?
- A: The training program lasted for two months and received a satisfaction rating of 9.0 out of 10.
- Q: What format of training was proposed instead of a group seminar?
- A: A 1-on-1 individual coaching format was proposed instead of a group seminar.
- Q: Who were the decision-makers that wanted to learn Oyashiru's listening skills?
- A: The department head and manager were the decision-makers who wanted to learn the skills.
- Q: What specific challenge exists for customers in the sales activities of life insurance companies?
- A: Many customers lack specialized knowledge, which leaves their needs in a vague state.