OM Network Co., Ltd. (headquarters: Niigata City, Niigata Prefecture; President and Representative Director: Shinya Yamagishi) announced that it has expanded its operational standardization support and hands-on implementation support framework to better address “local workplace rules,” a common challenge in corporate DX initiatives. In recent years, companies have been advancing DX and renewing business systems, yet more implementation projects are stalling or being abandoned during on-site validation. Through its implementation support for the retail shift management system “R-Shift,” OM Network has accompanied many companies through system adoption projects. The company says it has seen many projects that began with goals such as “company-wide optimization,” “standardization,” and “business efficiency” gradually shift their focus during validation toward handling individual requests from each workplace, ultimately causing the system implementation itself to lose direction. As labor shortages and diversified work styles continue, unique operational practices at company sites have become increasingly complex. Common requests in actual implementation projects include equalizing the number of early shifts among specific members, applying different requested-day-off rules by store, avoiding early shifts after late shifts or holidays, preventing certain staff members from being assigned to the same shift, and setting unique break rules for short-hour workers. While these rules are important for maintaining workplace operations, reflecting all of them in the system can make configuration and operations more complex, lowering adoption rates and increasing operational burden. The company has also seen cases where, after implementation validation had progressed, companies decided to postpone adoption because the system could not support requests from some stores. Projects originally launched for “company-wide unification” and “standardization” can end up becoming efforts to