MetLife Insurance Ltd. (Representative Executive Officer, Chairman, President, and CEO: Dirk Ostijn) reports on the status of its initiatives to further enhance its compliance and risk management systems in the sales agent channel. To support its member companies in sincerely engaging with each customer and continuing to fulfill their social mission, The Life Insurance Association of Japan published "Key Considerations for Further Enhancing Compliance and Risk Management Systems in the Sales Agent Channel" (hereinafter referred to as "Key Considerations") in February 2023. Since then, various follow-up activities have been conducted, and the "Key Considerations" have been updated with new initiatives from each company. We strive to provide products and services that are truly needed, so that we can be close to our customers and provide them with peace of mind at all times. Furthermore, we consider compliance to be an important management issue in order to keep our promises to customers for many years to come. Under our "Customer-Centricity" principle, we will continue to further enhance our compliance and risk management systems. Below is an update on our initiatives to date, in line with the "Key Considerations." ■ Our Initiatives 1. Compliance and Risk Management System "Compliance and Risk Management System" refers to the establishment of organizational structures and the formation of corporate culture that form the foundation of each company's business operations. To meet the strong trust relationships with customers, which are the characteristics and strengths of the sales agent channel, and to continue to deliver unwavering peace of mind, it is essential to develop and maintain a sound compliance and risk management system, including sharing the intended philosophy and values, and establishing a robust organizational structure to implement effective control measures. (1) Management's Stance and Leading Role At MetLife, we have established a "Basic Compliance P