58.0% of E-Commerce Executives State They "Cannot Win the AI Competition Without Data Integration." Meanwhile, Approx. 90% of Integrated Companies Experience KPI Improvement—The Reality of Stagnant Data Integration
NQ Score
80/100
N1 Content Completeness
85
AI Summary (NQ-processed)
A survey of 400 e-commerce executives conducted by Mercart Co., Ltd. revealed that 58.0% recognize the critical need for data integration in the AI era. However, only 18.2% of companies plan to make data integration infrastructure their top investment priority in 2026. While about 90% of those who have already integrated their data report improved KPIs, many companies still spend enormous amounts of time gathering data, highlighting a structural gap between awareness and action.
AI Analysis
Frequently Asked Questions
- Q: Why is data integration necessary in e-commerce?
- A: Without integrating customer, inventory, and behavioral data, AI learning and utilization are hindered, causing companies to fall behind competitors in management decisions and customer service.
- Q: Why do many companies not invest in data integration?
- A: There is a gap between awareness and action; while recognized as necessary, it often lacks priority or loses budget to other IT systems.
- Q: How does delayed data integration affect operations?
- A: It causes massive delays in data extraction, resulting in half of marketing staff spending over 20 hours a month just on processing data and creating reports.