Media Link Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Junji Matsumoto, hereinafter Media Link), which provides the phone AI agent "DX Denwa" and the AI agent "AIto" for automating customer support, has been ranked No. 1 in the IVR (Interactive Voice Response) category of the "IT Trend First Half Ranking 2026" on "IT Trend," Japan's largest IT service comparison site operated by Innovation & Co., Inc. About the "IT Trend First Half Ranking 2026" The "IT Trend First Half Ranking 2026" announces the products that received the most inquiries from users on IT Trend during the first half of 2026. It introduces the most supported IT products in each category. *The ranking results are based on the number of information requests from January 1 to May 31, 2026. "DX Denwa" ranked first in the IVR category, both overall and in the mid-sized business segment. This ranking is compiled based on the number of information requests from corporate users actually considering service implementation, and "DX Denwa" was recognized as an IVR service that attracted high interest from many companies. ▼ "DX Denwa" Award Page https://it-trend.jp/award/2026-firsthalf/ivr About the Phone AI Agent "DX Denwa" "DX Denwa" is a phone AI agent (IVR service) that simultaneously reduces the burden of phone support operations and improves quality for companies. Based on 24/7/365 automatic responses and inquiry routing, it is evaluated for its ability to easily systematize ideal phone support tailored to a company's incoming call system and on-site challenges without coding. Three Reasons Why Many Companies Choose "DX Denwa" ■ Standard Equipment Prevents "Unexpectedly High Costs" Due to Additional Options Practical functions such as "AI call recording/summarization" and "SMS transmission," which are often paid options from other companies, are included as standard in the basic fee. Its overwhelming cost performance, with no unexpected additional costs, is a strength. ■ No Manual R