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New Series Launch on Diamond Online: 'Connecting Brand and CX Moves Business Forward'

Key facts

  • New Series Launch on Diamond Online: 'Connecting Brand and CX Moves Business Forward'
  • Hidetoshi Shirane, CEO of mct Inc., has launched a new series titled 'Connecting Brand and CX Moves Business Forward' on Diamond Online. The series argues that integrating brand and customer experience (CX) is the starting point for business transformation.
  • Source: PR TIMES
  • Date: Fri Jun 19 2026 23:09:39 GMT+0900 (Japan Standard Time)

Direct answer

Hidetoshi Shirane, CEO of mct Inc., has launched a new series titled 'Connecting Brand and CX Moves Business Forward' on Diamond Online. The series argues that integrating brand and customer experience (CX) is the starting point for business transformation.

Citation
New Series Launch on Diamond Online: 'Connecting Brand and CX Moves Business Forward' (Fri Jun 19 2026 23:09:39 GMT+0900 (Japan Standard Time)), PR TIMES
Source
PR TIMES
Date
Fri Jun 19 2026 23:09:39 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

Hidetoshi Shirane, CEO of mct Inc., has launched a new series titled 'Connecting Brand and CX Moves Business Forward' on Diamond Online. The series argues that integrating brand and customer experience (CX) is the starting point for business transformation.

AI Analysis

Frequently Asked Questions

Q: What is the purpose of the series?
A: To bridge the gap between brand and CX and promote customer experience as a core business strategy.
Q: Who is writing the series?
A: Hidetoshi Shirane, CEO of mct Inc., a specialist in CX management.
Q: Where can I read the series?
A: It's available for free on the Diamond Online website.