[Are you satisfied just collecting customer feedback?] mct Inc. x SHIFT PLUS Inc. to co-host seminar on May 22. Revealing practical theory to turn insights from vast VOC into results with AI
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mct Inc. and SHIFT PLUS Inc. will co-host an online seminar on May 22, 2026, titled 'From CX Design to Operation: Transforming Insights from Vast VOC into Results with AI.' The seminar will present practical approaches, including industry-specific case studies, to address the challenges of leveraging customer feedback for improved CX and business outcomes.