What is the "Hogureru CX" guide map?

It is a reorganization of the 28-part "Hogureru CX" series published on note, structured into 7 themes to systematically understand the essence of CX.

Who can benefit from this guide map?

Practitioners involved in CX, marketing, and organizational development can use it to deeply understand the essence of CX according to their own challenges.

What does it mean that the essence of CX hasn't changed for 3750 years?

It means that from ancient Babylonian complaint tablets to modern reviews, the fundamental human desire for trust and respect remains unchanged, and CX is about "sincerity" rather than technology.

AI News NQ Analysis

Customer Experience Hasn't Changed in 3750 Years – Guide Map Reorganizing All 28 Series Episodes Released

NQ Score 25/100

N1 Content Completeness 2

AI Summary (NQ-processed)

Mct Inc. has released a guide map that reorganizes its 28-part "Hogureru CX" series, allowing for a systematic understanding of the essence of CX as a "map of thought."

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Frequently Asked Questions

Q: What is the "Hogureru CX" guide map?: A: It is a reorganization of the 28-part "Hogureru CX" series published on note, structured into 7 themes to systematically understand the essence of CX.
Q: Who can benefit from this guide map?: A: Practitioners involved in CX, marketing, and organizational development can use it to deeply understand the essence of CX according to their own challenges.
Q: What does it mean that the essence of CX hasn't changed for 3750 years?: A: It means that from ancient Babylonian complaint tablets to modern reviews, the fundamental human desire for trust and respect remains unchanged, and CX is about "sincerity" rather than technology.