AI Contact Center 'HARMONY Ver1.07' Released, Utilizing Generative AI!
NQ Score
42/100
N1 Content Completeness
4
AI Summary (NQ-processed)
Logical Arts Co., Ltd. released 'HARMONY Ver1.07', an AI contact center utilizing generative AI, on April 1, 2026. With support for the latest LLMs, AI accuracy has significantly improved, reducing After Call Work (ACW) by 80%.