How Dialogue Can Transform People and Organizations: The Chain of Listening That Led to Sanrio Puroland's V-shaped Recovery. A Dialogue Report by Aya Komaki and Eri Oka.

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Lively Inc. hosted the 3rd "Active Listening Talks," featuring Aya Komaki, CEO of Sanrio Entertainment. She revealed that Sanrio Puroland's V-shaped recovery stemmed from organizational transformation emphasizing dialogue and listening to each employee, sparking lively discussion.

Q: What is the direct answer?

Lively Inc. hosted the 3rd "Active Listening Talks," featuring Aya Komaki, CEO of Sanrio Entertainment. She revealed that Sanrio Puroland's V-shaped recovery stemmed from organizational transformation emphasizing dialogue and listening to each employee, sparking lively discussion.

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Source: https://prtimes.jp/main/html/rd/p/000000015.000080408.html | Date: Date unavailable

Lively Inc. (Headquarters: Fujisawa City, Kanagawa Prefecture, Representative Director: Eri Oka) held the third session of its dialogue event series, "Active Listening Talks (ALT)," on Friday, April 10, 2026, at the scc Sendagaya Community Center in Sendagaya, Tokyo. Ms. Aya Komaki, Representative Director and President of Sanrio Entertainment Co., Ltd. and Director of Sanrio Puroland, was invited as a guest. The event, lasting approximately two and a half hours, focused on the theme of "The Social Potential of Dialogue and 'Listening'." It drew the largest attendance in the series' history, offering a deep dive into how much individuals and organizations can change, starting with dialogue. **Key Points of This Press Release** * Sanrio Puroland's V-shaped recovery was not due to a special secret, but a "chain of dialogue" where staff continuously listened to each individual. * Ms. Komaki herself spoke about the essence of organizational transformation. * In the AI era, individuals and organizations require self-understanding and the power of dialogue. * Lively is a supportive partner that balances individual engagement and corporate well-being, starting with active listening. **What is Active Listening Talks (ALT)?** "Active Listening Talks (ALT)" is a dialogue event series organized by Lively Inc. Its purpose is to delve deeper into "listening" and explore how it can be practiced and utilized in society today, by inviting experts from various fields. The first event featured Ms. Yuka Tanimoto, Editor-in-Chief of Forbes JAPAN Web, and the second featured education critic Mr. Chikatou Oya. This third event welcomed Ms. Aya Komaki as a guest. **Event Outline** * **Theme:** The True Essence of Dialogue Supporting Sanrio Puroland's V-shaped Recovery - No "Blanks" in Life. How to Build a Career Utilizing All Experiences * **Date:** Friday, April 10, 2026, 14:00-16:30 * **Venue:** scc Sendagaya Community Center (1-1-10 Jingumae, Shibuya-ku, Tokyo) * **Organizer:** Lively

How Dialogue Can Transform People and Organizations: The Chain of Listening That Led to Sanrio Puroland's V-shaped Recovery. A Dialogue Report by Aya Komaki and Eri Oka.

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