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Launch of 'NAVER CareCall': AI Voice Monitoring Phone Service for the Elderly

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LINE WORKS Corp. has launched 'NAVER CareCall', an AI voice monitoring service developed by NAVER Cloud Japan. It automatically calls the elderly to check their well-being through natural conversation, without requiring special devices.

AI Analysis

Frequently Asked Questions

Q: What is NAVER CareCall?
A: It is a service that uses AI to automatically call elderly people regularly, checking on their health and well-being through natural conversation.
Q: Do elderly people need special equipment to use this service?
A: No, special equipment is not required. They can use the service with their regular landline or mobile phone, so there is no need to learn new operations.
Q: What were the results of the pilot program?
A: In the pilot program conducted in Izumo City, Shimane Prefecture, elderly users reported feeling more secure and were highly satisfied. Caregivers also confirmed that they could respond quickly to any changes in the users' conditions.