Craftia Group Formulates Basic Policy Against Customer Harassment
NQ Score
39/100
AI Summary (NQ-processed)
The Craftia Group has established a "Basic Policy Against Customer Harassment" to ensure a safe and healthy working environment for its employees. This policy defines customer harassment as unreasonable claims or inappropriate behavior that harms the working environment. The group will collaborate with police and lawyers for severe cases and provide employee education.
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Frequently Asked Questions
- Q: What is the purpose of the Craftia Group's basic policy against customer harassment?
- A: The purpose is to create a working environment where employees can work safely and healthily, and to build good relationships with customers and business partners.
- Q: How is customer harassment defined?
- A: It is defined as claims or behaviors from customers that are deemed unreasonable, or whose means and methods are socially inappropriate, thereby harming the employees' working environment.