Why is automation by AI agents not progressing?

The survey did not identify the reasons, but challenges such as reliability, cost, and internal systems are possible.

Which company conducted this survey?

KiteRa Inc., a company providing internal regulation DX services.

AI News NQ Analysis

[AI (Generative AI/AI Agent) Usage Survey] 88.8% of Management and Specialist Departments Using SaaS Use Generative AI/AI Agents in Daily Work; Only 2.4% Rely on AI Agent Automation as Primary Method

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Key facts

[AI (Generative AI/AI Agent) Usage Survey] 88.8% of Management and Specialist Departments Using SaaS Use Generative AI/AI Agents in Daily Work; Only 2.4% Rely on AI Agent Automation as Primary Method
KiteRa Inc. announced the results of a survey on the actual usage of AI (Generative AI/AI Agents), targeting 1,087 business professionals aged 20-59 in management and specialist departments who use SaaS in their daily work. While 88.8% use generative AI or AI agents in their daily tasks, only 2.4% rely on AI agent automation as their primary work method, revealing a gap between the widespread adoption of AI and the establishment of autonomous automation.
Source: PR TIMES
Date: Thu Jun 04 2026 10:00:03 GMT+0900 (Japan Standard Time)

Direct answer

KiteRa Inc. announced the results of a survey on the actual usage of AI (Generative AI/AI Agents), targeting 1,087 business professionals aged 20-59 in management and specialist departments who use SaaS in their daily work. While 88.8% use generative AI or AI agents in their daily tasks, only 2.4% rely on AI agent automation as their primary work method, revealing a gap between the widespread adoption of AI and the establishment of autonomous automation.

Citation: [AI (Generative AI/AI Agent) Usage Survey] 88.8% of Management and Specialist Departments Using SaaS Use Generative AI/AI Agents in Daily Work; Only 2.4% Rely on AI Agent Automation as Primary Method (Thu Jun 04 2026 10:00:03 GMT+0900 (Japan Standard Time)), PR TIMES
Source: PR TIMES
Date: Thu Jun 04 2026 10:00:03 GMT+0900 (Japan Standard Time)

AI Summary (NQ-processed)

KiteRa Inc. announced the results of a survey on the actual usage of AI (Generative AI/AI Agents), targeting 1,087 business professionals aged 20-59 in management and specialist departments who use SaaS in their daily work. While 88.8% use generative AI or AI agents in their daily tasks, only 2.4% rely on AI agent automation as their primary work method, revealing a gap between the widespread adoption of AI and the establishment of autonomous automation.

AI Analysis

Frequently Asked Questions

Q: Who were the respondents of this survey?: A: 1,087 business professionals aged 20-59 in management and specialist departments who use SaaS in their daily work.
Q: Why is automation by AI agents not progressing?: A: The survey did not identify the reasons, but challenges such as reliability, cost, and internal systems are possible.
Q: Which company conducted this survey?: A: KiteRa Inc., a company providing internal regulation DX services.