[First in 364 Years] Two Foreign Managers Appointed at Historic Ryokan - Evolution of 'Omotenashi' in an Era of 60% Foreign Guests
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82/100
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9
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Kinnotake Co., Ltd. announced the appointment of two foreign managers at its 364-year-old ryokan 'Matsuzakaya Honten' in Hakone. Chosen based on merit and trust rather than nationality, they aim to enhance services for the growing inbound tourist market.