What is the name of the organization hosting the Customer Harassment Countermeasures Symposium on April 28, 2026?

The General Incorporated Association for Customer Harassment Countermeasures, located in Chuo-ku, Tokyo, and led by Representative Director Kiri Kagawa, is hosting the symposium.

What legal change related to customer harassment will take effect on October 1, 2026?

The Revised Act on Comprehensive Promotion of Labor Policies will take effect on October 1, 2026, making customer harassment countermeasures a legal obligation for employers.

Why is the symposium being organized before the October 2026 enforcement date?

With about six months remaining until enforcement, most companies are uncertain about required actions, so the symposium aims to clarify necessary steps and prepare businesses.

Which government official is participating in the symposium and what is his role?

Mr. Hideki Kusakabe, Deputy Director-General of the Consumer Affairs Agency, is participating in the symposium to represent the government's perspective on customer harassment policies.

AI News NQ Analysis

Customer Harassment Countermeasures Symposium: Representatives from Industry, Government, and Academia Gather on Tuesday, April 28, 2026, at the Japan Lawyers Association Building in Kasumigaseki

NQ Score 100/100

AI Summary (NQ-processed)

The General Incorporated Association for Customer Harassment Countermeasures is holding a symposium on April 28, 2026, to prepare businesses for the upcoming Revised Act on Comprehensive Promotion of Labor Policies, which mandates countermeasures against customer harassment starting October 1, 2026. The event will feature experts from industry, government, and academia discussing legal implications and practical strategies for businesses.

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Frequently Asked Questions

Q: What is the name of the organization hosting the Customer Harassment Countermeasures Symposium on April 28, 2026?: A: The General Incorporated Association for Customer Harassment Countermeasures, located in Chuo-ku, Tokyo, and led by Representative Director Kiri Kagawa, is hosting the symposium.
Q: When and where will the Customer Harassment Countermeasures Symposium take place?: A: The symposium will be held on Tuesday, April 28, 2026, at the Japan Lawyers Association Building in Kasumigaseki, Tokyo.
Q: What legal change related to customer harassment will take effect on October 1, 2026?: A: The Revised Act on Comprehensive Promotion of Labor Policies will take effect on October 1, 2026, making customer harassment countermeasures a legal obligation for employers.
Q: Why is the symposium being organized before the October 2026 enforcement date?: A: With about six months remaining until enforcement, most companies are uncertain about required actions, so the symposium aims to clarify necessary steps and prepare businesses.
Q: Which government official is participating in the symposium and what is his role?: A: Mr. Hideki Kusakabe, Deputy Director-General of the Consumer Affairs Agency, is participating in the symposium to represent the government's perspective on customer harassment policies.