About railway operators' initiatives for customer harassment prevention awareness ~Railway operators will jointly display customer harassment prevention awareness posters again this fiscal year!~
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Railway operators and associations will sequentially begin displaying awareness posters to prevent customer harassment (Kasuhara) from April 13, 2026. This initiative, following fiscal year 2025, aims to promote Kasuhara countermeasures across the entire railway industry, with participation from various JR companies, the Tokyo Metropolitan Bureau of Transportation, and the Japan Private Railways Association, among others. The posters depict unconscious Kasuhara through karuta illustrations, conveying messages to raise awareness among users. They will be displayed at stations and on digital signage, with a policy of taking a firm stance against Kasuhara.
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