Job-Us, Ururu BPO, and Hatch Work Join Japan Customer Success Association as Regular Members

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Three companies—Job-Us, Ururu BPO, and Hatch Work—have joined the Japan Customer Success Association as regular members. By sharing specialized knowledge in AI, BPO, and PropTech, they aim to drive the standardization and social implementation of Customer Success (CS) in Japan.

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Three companies—Job-Us, Ururu BPO, and Hatch Work—have joined the Japan Customer Success Association as regular members. By sharing specialized knowledge in AI, BPO, and PropTech, they aim to drive the standardization and social implementation of Customer Success (CS) in Japan.

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Source: https://prtimes.jp/main/html/rd/p/000000022.000152983.html | Date: Date unavailable

The Japan Customer Success Association (Location: Chuo-ku, Tokyo; Representative Director: Hisanori Yamada; hereafter "the Association") is pleased to announce that Job-Us, Inc., Ururu BPO, Inc., and Hatch Work Co., Ltd. have joined as new regular members. The Japan Customer Success Association promotes the standardization and social implementation of CS in Japan under the vision of "realizing a society where companies can grow sustainably alongside their customers through customer success." Recently, the Association has been working on issuing the "Customer Success White Paper" to visualize the current state of the industry, and is widely disseminating knowledge on the importance of CS and how to implement it in organizations through podcasts. Through these practical activities and knowledge sharing among member companies, the Association aims to realize a society where CS is properly evaluated as a professional occupation and Japan's industrial competitiveness is improved. ■ Comments from New Regular Members (In no particular order) Job-Us, Inc. Taichi Mabuchi, Representative Director & CEO We are deeply honored to join the Japan Customer Success Association. With our vision of "Realizing a fair and proactive society" and mission of "Implementing 'living' job-based systems in Japan," we provide "Job-Us," a job-based AI that supports the operation of job-based HR starting from JDs (Job Descriptions). Through the Association's activities, we will share knowledge with other members to pursue the true essence of customer success and explore ways to support and generate even greater outcomes. Ururu BPO, Inc. Masahito Kamano, Division Manager We are very happy to participate in the Japan Customer Success Association. Under the slogan "Never stop thinking for the future," Ururu BPO is tackling the social issue of labor shortages through BPO that merges technology and human power. Based on our experience operating in-house SaaS, we are convinced that on-site operational c

Job-Us, Ururu BPO, and Hatch Work Join Japan Customer Success Association as Regular Members

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