NEC Launches Service to Support Introduction and Operation of Oracle Cloud Infrastructure
NQ Score
81/100
N1 Content Completeness
9
AI Summary (NQ-processed)
NEC has launched a new service, "NEORC Support Management Service for Oracle Cloud," to assist customers with the implementation and operation of Oracle Cloud Infrastructure (OCI) and Oracle AI Database services running on AWS and Azure. This service aims to facilitate the early resolution of issues related to OCI and Oracle AI Database in the cloud.
AI analysis data is not yet available.
Frequently Asked Questions
- Q: What is the name of the new service that NEC will begin selling?
- A: The new service is called "NEORC Support Management Service for Oracle Cloud."
- Q: Which cloud databases are supported by the new NEORC service?
- A: It supports Oracle Cloud Infrastructure, Oracle AI Database@AWS, and Oracle AI Database@Azure.
- Q: What is the main role of the NEC Oracle Response Center in this service?
- A: NEORC acts on behalf of customers to make inquiries to Oracle Corporation and resolve issues.
- Q: How does the service assist customers using Oracle AI Database on AWS or Azure when issues occur?
- A: It performs initial problem isolation and acts on behalf of customers in making inquiries to Oracle.
- Q: When and in what language does NEORC accept inquiries regarding OCI introduction and operation?
- A: Inquiries are accepted 24 hours a day, 365 days a year, specifically in Japanese.